Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the donation features for the L2Ireal Lineage II private server (“Server”, “we”, “us”). By completing a donation, you agree to these Terms.
1. Nature of Service
- Donations support the operational costs of the Server (hosting, development, moderation).
- As a thank-you, we credit your game account with virtual items/currency (“Coins”). These are digital rewards, have no real-world monetary value, and cannot be exchanged for cash.
- The Server is not affiliated with NCSoft, Gameforge, or any official Lineage II product.
2. Fulfillment
- Coins are delivered automatically to the selected in-game character, typically within ~15 minutes after successful payment capture.
- Delivery proof may include internal server logs linking the payment reference to your account and the credited character.
3. Eligibility
- You must be the authorized owner of the payment method used.
- We may refuse or cancel donations that appear fraudulent or violate our server rules.
4. Payments & Processors
- Payments are processed by third-party providers (e.g., PayPal, Stripe). Their terms and privacy policies apply in addition to ours.
- Pricing is shown in EUR unless otherwise specified. Any fees or currency conversion are handled by your provider.
5. Refunds & Chargebacks
- Because Coins are instantly delivered digital rewards, donations are generally non-refundable.
- If delivery fails due to a technical error, contact us within 48 hours; we will either complete the delivery or, at our discretion, issue a refund.
- Unauthorized payments should be reported to your payment provider immediately; we will cooperate with legitimate investigations.
- Chargebacks for fulfilled donations may result in account restrictions and reversal of in-game rewards.
6. Fraud & Abuse
- We reserve the right to suspend or remove rewards for fraudulent payments or abuse (including multi-account manipulation, stolen cards, or chargeback abuse).
7. Data & Privacy
- We store minimal data necessary to verify delivery (e.g., account name, selected character, package, payment reference). No card details are stored on our servers.
- See our Privacy Policy (if available) for more information. You may request deletion of data that we are not legally required to retain.
8. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date reflects the most recent version. Continued use of the donation page after changes constitutes acceptance.
9. Contact
Questions about donations, delivery, or disputes? Contact us:
Email: contact@l2ireal.com